Privacy Policy

1. Scope

This policy explains how PrintoShop collects, uses, stores, and protects information when you use our print shop software platform, website, and support channels.

2. Information we collect

• Account data such as name, email, phone number, and organization details.
• Operational data such as quotes, job tickets, production updates, files, and invoices.
• Technical data such as IP address, browser type, device information, and usage events.

3. How we use information

• To deliver core features including quoting, proofing, production tracking, and billing.
• To maintain security, detect abuse, and prevent unauthorized access.
• To improve performance, usability, and reliability of the platform.
• To communicate updates, onboarding guidance, and service notices.

4. Data retention

We retain customer data for as long as needed to provide the service and satisfy legal obligations. You can request export or deletion of eligible account data through support.

5. Cookies and analytics

We use cookies and similar technologies to keep sessions active, remember preferences, and understand feature usage. You can control cookie behavior in your browser settings.

6. Contact

For privacy requests, contact privacy@printoshop.in.